• Seamus Cuddihy
  • seamus@it-your-way.co.uk
  • 07762 849 700

IT Your Way

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Privacy Policy

As an Assistive Technology (AT) service provider, IT Your Way takes our clients’ privacy very seriously. This privacy policy describes how and why we obtain, store and process data that can identify our clients. It has been updated to comply with the General Data Protection Regulation (GDPR), which came into force on 25/5/18.

Information and Security                                                                 

When professional referrals are made to IT Your Way for delivery of training services, we are given (usually with client’s permission) statistics that identify the client. In the case of DSA (Disabled Students Allowance) and Access to Work clients this may include a copy of their needs assessment report.

When clients contact us directly in order to receive Assistive Technology services we will request statistics that identify the client.

In order to understand our clients’ needs and provide the best possible service we will usually need to collect some or all of the following information:

  • full name
  • contact information including telephone number and email address
  • demographic information such as postal address and postcode
  • disability or limiting condition
  • disability-related difficulties encountered generally, in education or at work
  • computer access limitations
  • software and equipment in use (if any)
  • other information relevant to student surveys and/or offers
  • testimonials and client feedback

Any information we collect is held on a secure database and will be deleted three years after services have been delivered and Funding Authorities have paid any outstanding invoices. Any testimonials published on our website that identifies our clients will only be published with our clients’ permission.

We will not sell, distribute or lease our clients’ personal information to third parties unless we have their permission or are required by law to do so.

Information requests and amendments

If requested in writing and following receipt of proof of identity, we can provide individual clients with a copy of the personal information we hold about him/her. If anything is incorrect or out-of-date, we will gladly amend it without delay. Please email your request to seamus@it-your-way.co.uk. We aim to provide the information within 10 working days. Please note: there may be an administrative charge for this service.

Complaints

If you have any concerns or complaints relating to this Data Protection Policy or how we use the personal information we have about you, please contact seamus@it-your-way.co.uk

Solutions & Services

Services & Solutions

From consultancy with companies to training for individuals and educators, we tailor our sessions to our clients’ needs and personal preferences. All ages and disabilities are catered for.

Learn more about the solutions and services that we offer to help boost your productivity.

Solutions
Services

Certifications

Below are some of the certifications that IT Your Way is qualified to train in:

  • Claro
  • Dolphin
  • Dragon
  • Nuance
  • Texthelp
  • Texthelp Certified

Get in touch

Contact

Do you experience difficulty in using standard computer equipment? Contact IT Your Way today to see how we can help you get the most out of your computer.

Contact

Support

Support

Looking for advice? Need to book an appointment? Whether you're an organisation or an individual, ITYW can help you find the best solution for your Assistive Technology needs.

Get in touch

Testimonials

My training was fantastic and I would recommend it to anyone who wants to learn how to use speech recognition software – in fact, I don’t think you could be up and running without it.

Misty Gale (Author/Producer)

Read more testimonials
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